Skip to main content

How to verify your identity

Updated over a year ago

To access our services securely, you need to verify your identity. We require your legal first and last name. You can provide identification documents by taking photos of them. We accept government-issued IDs like:

  • Passport or International Passport

  • National ID card (both sides)

  • Driver's license (both sides)

  • Residence Permit (both sides)

Please note that we only accept these specific types of ID documents.

When submitting your document (in the photo’s format), make sure it meets these requirements:

  • High-resolution and color photos only

  • Original photos, no screenshots or edits

  • Clearly readable documents without blur or flash

  • All four corners of the document should be visible

  • The document must have your signature

  • The document should not be damaged and must be valid for at least 1 month

Additionally, we require a 3D liveness check that requires camera access.

By following these guidelines and providing the necessary documents, you can successfully complete the identity verification process.

Did this answer your question?